Refund policy

Refund Policy

Last updated: July 2026

Thank you for choosing AventiaX.

As we provide digital social media services, all purchases made through our website are considered digital products. Please read this Refund Policy carefully before placing an order.

Digital Services

All products sold by AventiaX are delivered digitally. No physical products are shipped.

Refund Eligibility

Refund requests may be approved under the following circumstances:

  • The purchased service cannot be delivered.

  • A duplicate order was placed by mistake.

  • A technical issue on our side prevents completion of the order.

  • The order has not yet entered the processing stage.

Non-Refundable Orders

Refunds will generally not be issued if:

  • The service has already been delivered.

  • The order is currently being processed.

  • Incorrect usernames, profile links, or account information were provided by the customer.

  • The customer changes their mind after the order has started.

  • Delays occur due to platform maintenance, algorithm changes, or temporary technical issues.

Order Processing

Orders usually begin processing shortly after payment is confirmed.

Once processing has started, the order cannot be cancelled.

Delivery Time

Delivery times may vary depending on service availability, order volume, and platform conditions.

Estimated delivery times are provided for reference only and are not guaranteed.

Failed Orders

If an order cannot be completed for reasons within our control, customers may receive either:

  • A full refund, or

  • A replacement service of equal value.

The appropriate solution will be determined by AventiaX Support.

Chargebacks

Customers agree to contact AventiaX Support before initiating any chargeback or payment dispute.

Fraudulent chargebacks may result in permanent suspension of future purchases.

Contact

For refund requests or questions regarding your order, please contact us via the support page.

We aim to respond to all inquiries as quickly as possible.